There are time–and therefore likely cost—savings associated with using alternative dispute resolution (ADR) versus litigation to resolve healthcare disputes. In addition, business relationships can be preserved, important in this industry where people typically continue to work together.
Healthcare organizations can integrate ADR methods into their conflict-management programs to resolve disputes efficiently. See the infographic in this post for the time difference in using ADR v. litigation.
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By:Harold Coleman, Jr., Esq., SVP, Mediator/Executive Director, AAA Mediation.org
Neil Carmichael, M.A, Vice President, Education, Educational Services, AAA
Reaching a mutually acceptable outcome—or at least a sense of gratification—through mediated settlement discussions primarily depends on two key variables.
- Pre-mediation preparation—substantive, emotional, and attitudinal, and
- The willingness of the parties to work together cooperatively, rather than adversarially.
Essayist and philosopher