By: Cristina Ryan, Director of ADR Services, Construction Division, AAA^®

Initially scheduled for a live hearing in April 2020, this large, complex, multi-party matter changed to a virtual one when COVID-19 cancelled in-person hearings and the participants decided not to wait until restrictions were lifted and concerns alleviated

The REAL Role of Counsel in Mediation
By: Harold Coleman, Jr., Esq., CCA, Senior Vice President, AAA-ICDR^®; Executive Director/Mediator,
AAA Mediation.org^®

By: Andrew Barton, Vice President, AAA-ICDR^® and Lance K. Tanaka, Vice President, AAA-ICDR

Though most traditional sporting events have been decimated by an operational shutdown due to the COVID-19 pandemic, many might think that eSports are immune given the nature of online, or virtual, competition. However, businesses involved in the eSports industry feel the impact of the loss of revenue

A well-constructed dispute resolution clause is the foundation of a cost-effective and efficient dispute resolution process. Yet courts regularly are faced with arbitration clauses that are problematic in some respect. 

Common Flaw #4: Unrealistic Deadlines and Customized Procedures